Well, Procera’s maiden voyage at WISPAPALOOZA was a great success! Nearly 200 people attending the show came by the booth, including several existing Procera WISP (Wireless Internet Service Provider) customers. Folks stopped by to discuss how our PacketLogicTM platform can help WISPs optimize customer QoE (Quality of Experience) while helping reduce WISP Operational Expenses. It was great to see you all! Needless to say, we all came away charged up about our prospects in this exciting and growing segment of the service provider market. As an acknowledged “up-and-comer” in this particular market segment, we feel a great affinity to the entrepreneurial spirit exhibited by the many WISPs attending the conference. Read more [+]
Bring Your Own Device (BYOD) is not new to broadband networks at Universities and colleges. They have enabled and even required it since forever. According to the Educause Center for Applied Research Study of Undergraduate Students and Information Technology, 2012: about 85% of students own/use a printer and laptop; 65% have a desktop and thumb drives; 45% own tablets; and E-reader, Scanner and Smartphone ownership runs from the low to high 30%s in that order. Now, more than 50% of students use mobile devices to check grades, access course website or syllabi and use learning management systems, and 75% say that technology helps them achieve their academic outcomes. Read more [+]
The SCTE conference keynote sessions in Orlando, Fla. were very focused on increasing data bandwidth in cable operator networks. There was a lot of discussion about DOCSIS 3.x (Data Over Cable Service Interface Specification) bonding multiple radio frequency channels to deliver higher bandwidth data services to their subscribers. This feature is called channel bonding and was first introduced by the DOCSIS 3.0 specification in 2006 to enable cable downstream and upstream throughput rates that exceed 100 Mbps. CableLabs announced DOCSIS 3.1 at the show with the promise of providing 10 Gbps of downstream data bandwidth and 1 Gbps upstream in future cable networks. Read more [+]
Traffic management has long been an issue to which the Wireless ISP (WISP) community has paid close attention. The best-designed, high-speed network in the world is still dependent on the last leg of the trip, which in the wireless case includes the access links and the air we all share. These are precious resources by any measure, or from any plane of reference, with finite spectrum capacities that must be applied and shared to the mutual satisfaction of all served. Subscribers have choices these days and they require service levels that reflect that. The toll for an unpredictable service is customers and once they stray they rarely, if ever, return.
These are tall orders for certain. To date, wireless network designers and managers have balanced the competing forces in the network with great skill. But even the experienced are being challenged to their utmost limits today. With an ever-increasing number of applications and devices being added to the network at breakneck pace, each with different performance profiles, it is difficult—if not impossible—to keep up with the impact of each permutation.
At Procera, gathering the data required to properly manage and measure the complex environment that is today’s WISP network is our passion. Through the bedrock technology of Deep Packet Inspection (DPI), we surface the smallest details of each traffic flow in the network. By doing so, we enable and simplify the application of policies, designed to ensure optimal operation of the network across the many dimensions that may influence it.
But optimization is only part of the story. Increasingly, our WISP customers come to us with complex use cases that require service creation and enable the predictable application of network resources to those service offerings. These services need to take into account the dimensions of quotas, groups for family plans, users, applications, locations and devices to name few. Research now shows that the ability to personalize service plans as desired creates loyalty and therefore limits subscriber churn. Investments in service creation present compelling payback horizons by traditional comparisons, sometimes as quickly as a few weeks or months.
As one WISP who recently deployed Procera related, “It was really hard to see what our next steps were going to be in terms of network design, but now we have the data from Procera’s equipment. It shows us what we need to pay attention to and potentially adjust. The really powerful thing is that it encompasses the entire network and not just single elements as some of the disparate, vendor-specific element managers do. This adds tremendous value for both our customers and our business. We can now create services that have their foundation in fact and not speculation which will ensure we get it right.”
To learn more about Procera and our solutions for WISPs, stop by booth # 153 at WISPAPALOOZA 2012 in Las Vegas.
The cable industry has been dealing with competitive threats over the last ten years with FTTH, DSL, and satellite operators offering alternative video and broadband data services to their customers. This led to price competition and advances in video services as cable operators transitioned to digital TV technology in order to offer HD TV and video-on-demand content. The value proposition to the cable subscriber was more content when you wanted it. DVRs that were initially offered as stand-alone devices then became integrated with digital TV set-top boxes. This enabled viewers to store local content and decide when they wanted to watch their favorite video programming. The marketing mantra was content choice. Read more [+]